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About Us

Security

At ISS we recognize the responsibility that goes along with being a provider of sensitive personal information.  As technology continues to advance at a rapid pace, so do threats to intrude upon and disrupt those that are conducting legitimate business.  ISS takes a proactive approach and diligently researches and implements best practices to safeguard our network and the data transmitted through it, ensuring that our customers can have complete confidence in doing business with us.

Policies and Controls
Controls are in place to ensure only those ISS employees who require it in order to perform their jobs, have access to personal information.  Employees are required to read and sign acknowledgement of a security policy manual and periodic reviews ensure that policies are understood.  Encryption and masking of sensitive data exists wherever possible to reduce risk.

Data Center
We utilize the services of Peak 10 Data Center Solutions for world-class co-location services.  ISS hardware is housed in one of the safest environments possible, and is supported by highly available electrical and environmental control equipment as well as an array of high capacity internet connections. Benefits of Peak 10 Data Center:

  • Electrical power provided by three separate power grids backed up with multiple uninterruptible power supply (UPS) battery systems and a diesel generator.

  • Multiple physically-diverse high-speed internet connections.

  • Secure facility with biometric hand scanning, key card access and 24x7x365 on-site personnel.

  • For more about Peak 10, visit www.peak10.com/louisville.
Our Networksecureworks
Our network is subject to recurring audits of security protocol by the industry leader SecureWorks in order to maintain our annual Enterprise certification. 

Certification includes, but not limited to:
  • Mission-critical business systems
  • Network
  • Application and physical environment
  • Internal (LAN) infrastructure
  • Wireless environment and desktops
  • Physical and human/administrative (policies) environment
  • For more about SecureWorks, visit www.secureworks.com
Copyright 2008 Innovative Software Solutions • 2108 Plantside Drive • Suite 200 • Louisville Kentucky 40299 • (800) 928-4774