About Us

Exceptional Service

ISS is a service company, first and foremost.  We provide technology solutions for a variety of industries, and at the core is our dedication to those we do business with.

Service begins with the first time you contact ISS.  Whether it’s a call on the telephone or an email inquiry, you can rest assured that you are contacting professional individuals who see the value in building relationships.  Responsiveness and good communication are the cornerstones of relationship building; we will answer your call or reply to your message as quickly as we possibly can, and in a professional manner. 

Once you become a customer, telephone support is available because there are times when you just want to “talk to a person”. Our toll-free customer service line is staffed during extended business hours to ensure we are available at convenient times for callers all across the country. In addition, through our Online Support system, ISS customers can login 24 hours a day, 7 days a week and access a knowledgebase and other information on how to best use our family of solutions.

Ongoing communication with our customers is essential, and we use numerous medium to accomplish this.  We publish a newsletter called The Newsline, host webinars and user conferences, and send out email announcements regularly to ensure that our customers are always the first to know what is going on at ISS. 

Contact ISS today and see how Exceptional Service can make a difference for you.